With our Standard shipping, your order will be delivered in 5 working days time from the moment the order is completed (weekends and holidays excluded) and it will be sent with registered shipping.
Read moreUnfortunately that is not possible. You can anyway contact directly the courier specified in the confirmation email of your shipping order.
Read moreIf the status of your order is "processing" it means we are still preparing your items for the shipping.
Read moreIt's very simple to track your order and to follow the shipping and delivery process of your package. As soon as we ship your order, you will receive a confirmation email containing the link to track your package.
Read moreFor your safety, we cannot change the shipping address once the order is placed.
Read moreIf the delivery date has passed but you didn't receive your package check the shipping address, track your order and if the courier has left a delivery notice for you, pick up your package at the Ups deposit.
Read moreDon't worry: if you're not home at the time of delivery, the courier will leave you a delivery notice with some useful information to track the package that will be stored in a safe place: in the Access Point at the nearest UPS deposit. You have 10 days time to pick it up.
Read moreIf you have questions about your order you can call our Customer Service.
Phone number: +39.335.354577
We speak English and Italian
If you have questions about your order you can chat online with our Customer Service.
We speak English and Italian
If you have questions about your order you can write to our Customer Service.
Email: info@valeryrose.com
We speak English and Italian